What types of gifts do you offer for Ramadan and Eid?

We offer a variety of unique gifts tailored for Ramadan and Eid, including personalized items that reflect the spirit of these celebrations. Each gift is handmade to meet your specific needs, ensuring that your loved ones receive something truly special.

Can I customize the gifts for my loved ones?

Yes! All our gifts are handmade and can be personalized to fit the preferences of your loved ones. However, please note that we do not accept refunds or exchanges on personalized products.

What is the expected turnaround time for my order?

As our items are custom handmade, the current turnaround time is approximately 7-8 working days from the date of your order. For ready-made gift sets, the processing time is usually 48-72 hours.

Do you offer international shipping for your Ramadan and Eid gifts?

Yes, we provide worldwide delivery to over 180 countries. Please be aware that international shipments can take up to 10-12 working days to arrive.

What if there's a problem with my order?

If you encounter any issues with your purchase, please contact us within 7 days of delivery at support@hadiyahgifting.com, including your order number in the email. Unfortunately, we cannot process returns beyond this timeframe.

What should I do if I receive a damaged or defective item?

If your item is defective or damaged, you may exchange it for the same item by emailing us at support@hadiyahgifting.com. Please include your order number and details of the issue.

Are there any import fees for international orders?

Yes, buyers are responsible for any import taxes, duties, or customs fees that may be charged upon delivery. If these fees are not paid and items are returned to us, they will be deducted from your refund.

How can I track my order?

You will receive updates about your order via text message and WhatsApp. Additionally, you can inquire about your shipment status through these channels if you have concerns.