Frequently Asked Questions

• What sizes and designs are available for the Ramadan & EID banners?

  We offer a variety of sizes and designs for our Ramadan & EID banners to suit your specific decor needs. Please check our product listings for detailed options and choose the one that best fits your celebration.

• How long does it take to receive my Ramadan & EID banners?

  Since our banners are handmade to order, the current turnaround time is 7-8 working days from the date of order. After production, we will ship your banners using multiple delivery partners to ensure timely delivery.

• Can I return or exchange my Ramadan & EID banner if I'm not satisfied?

  Unfortunately, we do not offer refunds or exchanges on personalised products, including our Ramadan & EID banners. If there are any issues with your purchase, please contact us within 7 days of delivery at support@hadiyahgifting.com.

• What should I do if my banner arrives damaged?

  If your banner arrives damaged, please notify us via email at support@hadiyahgifting.com within 7 days of delivery. Include your order number and any relevant details or pictures to help us assist you.

• Are the banners suitable for outdoor use?

  Our Ramadan & EID banners are made from premium quality materials designed for indoor use. If you prefer to use them outdoors, we recommend keeping them protected from direct weather elements to maintain their quality.

• How do I hang the banners for my Ramadan and Eid celebrations?

  Each banner is designed for easy hanging. You can use string, tape, or decorative hooks to display your banners in your home, community center, or any other event space. Be sure to choose secure methods for the best presentation.

• What if I need my banners delivered internationally?

  We offer worldwide delivery to over 180 countries. Please be aware that international delivery can take 10-12 working days, and shipping costs will vary based on weight. Any import taxes or customs fees will be the responsibility of the buyer.