Shipping Policy

Personalised items:

As items are custom handmade, current turnaround time is 7-8 working days from the date of order. We use multiple delivery partners for ensuring the shipment reaches you on time. You will be communicated through text message and Whatsapp with your order updates.

Delivery is Monday to Friday (excluding Public Holidays). A signature may be required on receipt.

Delivery costs are based on weight and size of item, so vary.

Ready Made Gift Sets/ Non- Personalised items:

are usually shipped out within 48-72 hours.

International delivery:

Worldwide delivery is usually available. We cater to 180+ countries. International delivery can take up 10-12 Working days.

Please note: shipping is based on weight and therefore the shipping price in calculated accordingly.

We do not take responsibility for any import tax/duty and or custom fees. Any import tax/duty and or custom fees must be paid by the buyer.

Where import tax/ duty or custom fees are not paid and the items are returned to us, the costs will be deducted from the refund amount.

We accept no responsibility for non-delivery of orders where the full address, including postal code, is not quoted correctly.