Frequently Asked Questions

• What materials are your hijabs made from?

  Our hijabs are crafted from high-quality fabrics such as chiffon, cotton, and silk. This ensures a luxurious feel, durability, and comfortable wear for any occasion.

• Do you offer different styles and sizes of hijabs?

  Yes, we offer a variety of styles including solid colors and stunning prints to fit your unique taste. Additionally, we provide a range of sizes from standard to oversized to accommodate individual preferences.

• Can I return or exchange a hijab if it doesn't meet my expectations?

  Unfortunately, we do not offer refunds or exchanges on personalized products, including our hijabs. If there is a defect or damage, please contact us within 7 days of delivery for assistance.

• How should I care for my hijabs to keep them looking fresh?

  To maintain the vibrancy and quality of your hijabs, we recommend hand washing them in cold water with mild detergent. Hang them to dry, and avoid using bleach to preserve the fabric's integrity.

• What is the typical processing and shipping time for hijabs?

  Our hijabs are handcrafted, so the current turnaround time is 7-8 working days from the date of order. Once shipped, you can expect fast, reliable delivery. For ready-made gift sets, shipping usually occurs within 48-72 hours.

• Do you ship internationally?

  Yes, we offer worldwide delivery to over 180 countries. Please note that international shipping can take up to 10-12 working days, and any import taxes or custom fees are the responsibility of the buyer.

• Will I receive updates on my order status?

  Absolutely! We communicate order updates via text messages and WhatsApp, so you stay informed throughout the processing and shipping stages.

• What if my order arrives damaged or not as described?

  If you receive a damaged item or it does not match the description, please contact us within 7 days of delivery at support@hadiyahgifting.com, including your order number, so we can assist you promptly.