Frequently Asked Questions

• What types of gifts are included in the Ramadan & Eid Gifts for Mother collection?

  Our collection features a diverse variety of heartfelt selections ranging from luxurious keepsakes to practical everyday essentials, ensuring there’s something to resonate with every mother's spirit and style.

• Can I add a personal touch to my gift for my mother?

  Absolutely! You can add a custom inscription or a handwritten note to create truly unique Ramadan and Eid gifts for your mother, allowing you to express your appreciation in a meaningful way.

• How are the gifts presented?

  Each gift arrives in elegant, premium packaging, making it ready to brighten her morning and enhance the special moments of Ramadan and Eid.

• Are the gifts suitable for international delivery?

  Yes! Our Ramadan & Eid gifts for mother are available for worldwide delivery, catering to 180+ countries. Please be aware that delivery times may vary and shipping costs are based on the weight of the items.

• What if I have issues with my order after delivery?

  If you encounter any problems with your purchase, please contact us at support@hadiyahgifting.com within 7 days of delivery, including your order number. We will do our best to assist you.

• Is there a refund or exchange policy for these gifts?

  We regret to inform you that we do not offer refunds or exchanges on personalised products. However, if there are issues with non-personalised items, they must be in unused condition and returned in their original packaging.

• How long will it take for my order to be processed?

  As our items are custom handmade, the current turnaround time is 7-8 working days from the date of order for personalised gifts. Ready-made gifts are usually shipped out within 48-72 hours.

• Can I track my order?

  Yes, you will receive updates regarding your order through text message and WhatsApp, keeping you informed about its status until it arrives.