Frequently Asked Questions

• What types of personalized gifts do you offer for Ramadan and EID?

  We offer a wide variety of personalized gifts, including custom-engraved items, personalized home décor, and unique keepsakes. Each gift can be tailored to fit the recipient's tastes, ensuring a meaningful connection during this special celebration.

• How can I customize the gifts?

  Customization options vary depending on the product. Generally, you can add names, special dates, or personal messages. On the product page, simply select the customization options available for your chosen gift.

• What materials are your Ramadan and EID gifts made of?

  Our gifts are crafted with high-quality materials that ensure durability and aesthetic appeal. We pay careful attention to both the look and longevity of our products so they can be cherished for years to come.

• When should I place my order to ensure it arrives in time for EID?

  To ensure your personalized gifts arrive before EID, we recommend placing your order at least 2-3 weeks in advance. This allows ample time for customization and shipping, especially during the busy festive season.

• What is your return policy for personalized gifts?

  Due to the custom nature of our personalized items, we typically do not accept returns unless the product is defective or there was an error in the personalization process. Please check our return policy for more detailed information.

• Can I order gifts for large groups or events?

  Absolutely! We can accommodate large orders for events such as gatherings or community celebrations. Please contact our customer service for assistance with bulk orders and any special requests.

• What payment methods do you accept for my order?

  We accept a variety of payment methods, including major credit cards, PayPal, and other secure online payment options. You can choose any of these during the checkout process.

• Do you offer gift wrapping or special packaging for the gifts?

  Yes, we offer gift wrapping options for many of our personalized gifts. You can choose this option during your checkout to make your gift even more special for your loved ones.