Frequently Asked Questions

• What types of gifts are available in the Ramadan & EID collection?

  Our Ramadan & EID gifts collection features a unique selection of items that cater to all relatives, including beautifully designed decor items and personalized tokens of appreciation. Each gift is curated to enhance the spirit of togetherness during the celebrations.

• Are the gifts suitable for all relatives?

  Absolutely! Our gifts are thoughtfully selected to suit a wide range of relatives, from parents and siblings to extended family members. You can find special items that reflect your love and appreciation for each one.

• How do I ensure my gift is unique?

  We pride ourselves on offering one-of-a-kind items that cannot be found elsewhere. By choosing from our exquisite selection, you're guaranteed to find a gift that stands out and resonates with your loved ones.

• Can I personalize the gifts?

  Yes! Many of our items can be personalized to add a special touch. Be sure to explore our collection for options that allow you to customize your gift to reflect your personal sentiments.

• What is the turnaround time for handmade gifts?

  As all our orders are handmade to meet your specific needs, the current turnaround time is 7-8 working days from the date of order. We appreciate your patience as we craft your meaningful gifts.

• What if I have an issue with my order?

  If you encounter any problems with your purchase, please contact us at support@hadiyahgifting.com within 7 days of delivery. Ensure you include your order number for quicker assistance.

• Can I return or exchange my gift?

  Due to the personalized nature of our products, we regret to inform you that we do not offer refunds or exchanges on personalized items. For other items, please ensure they are unused and in original packaging to be eligible for a return.

• Do you offer international shipping?

  Yes! We cater to over 180 countries worldwide. Please note that international delivery can take up to 10-12 working days, and any import tax, duty, or custom fees must be covered by the buyer.