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Home Decor

Frequently Asked Questions (FAQ) - Home Decor Collection

1. What types of products are included in the Home Decor Collection?

Our Home Decor Collection features a wide range of stylish and functional items to enhance your living space. This includes decorative pieces, wall art, cushions, lamps, vases, and more, all designed to add elegance and personality to your home.

2. Are the products in the Home Decor Collection durable and high-quality?

Yes, all items in our Home Decor Collection are made from high-quality materials and crafted with attention to detail. We ensure that each product is both aesthetically pleasing and built to last.

3. What is your return policy for the Home Decor Collection?

We do not offer refunds for non-defective products. However, if an item from the Home Decor Collection arrives defective or damaged, you may be eligible for a return or replacement. For more details, please read our Return Policy.

4. How do I initiate a return for a defective Home Decor product?

If your Home Decor product is defective, please contact our customer support team within 48 hours of delivery. Provide your order number, photos of the defect, and a brief description of the issue. We will guide you through the return process.

5. Can I cancel or modify my Home Decor order after it has been placed?

Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

6. How long does shipping take for the Home Decor Collection?

Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days and delivered within 3-7 business days for domestic orders. International shipping may take longer. You will receive a tracking number once your order is shipped.

7. Do you offer international shipping for the Home Decor Collection?

Yes, we offer international shipping for our Home Decor Collection. Shipping costs and delivery times will vary depending on the destination. Please check the shipping options at checkout or contact us for more details.

8. What should I do if my Home Decor order is missing items or damaged?

If your Home Decor order is missing items or arrives damaged, please contact us immediately with your order number and photos of the issue. We will investigate and resolve the problem promptly.

9. Are there any delivery restrictions for the Home Decor Collection?

We deliver to most locations worldwide, but some areas may have restrictions due to logistical limitations. Please check the delivery options at checkout or contact us for clarification.

10. Can I customize or personalize items from the Home Decor Collection?

Currently, we do not offer customization or personalization for items in the Home Decor Collection. However, our collection features a variety of unique designs to suit different tastes and styles.

11. What payment methods do you accept for the Home Decor Collection?

We accept all major credit/debit cards, PayPal, and other secure payment methods. All transactions are encrypted for your safety.

12. How can I contact customer support for the Home Decor Collection?

For any questions or concerns, you can reach us via email at support@hadiyahgifting.com or through our Contact Us page. We aim to respond within 24 hours.