Frequently Asked Questions

• What is included in the Ramadan Gift Hampers?

  Our Ramadan Gift Hampers are carefully curated with a selection of specially chosen items that embody the spirit of Ramadan. Each hamper may include traditional treats, decorative items, and thoughtful gifts designed to enhance the festive experience. The exact contents may vary by hamper.

• Are the Ramadan Gift Hampers customizable?

  Yes, while we have various pre-made hampers, we also offer customization options to suit your specific needs. Please contact us to discuss how we can tailor a hamper for you.

• What is the turnaround time for my order?

  As our Ramadan Gift Hampers are handmade, the current turnaround time is 7-8 working days from the date of order. We aim to ensure that you receive your hamper in time for Ramadan.

• Can I request delivery to an international address?

  Yes, we cater to 180+ countries for international delivery. However, please note that shipping times may vary and could take up to 10-12 working days. Additional import taxes or customs fees may apply, which are the buyer's responsibility.

• What is your return policy for Ramadan Gift Hampers?

  Due to the handmade nature of our Ramadan Gift Hampers, we do not offer refunds or exchanges on personalized products. If your order has any issues, please contact us within 7 days of delivery at support@hadiyahgifting.com.

• How will I know when my Ramadan Gift Hamper has been shipped?

  Once your order has been shipped, you will receive notifications via text message and WhatsApp with order updates. This way, you will be informed about the status of your delivery.

• What happens if my hamper arrives damaged?

  If your Ramadan Gift Hamper arrives damaged, please contact us immediately at support@hadiyahgifting.com within 7 days of delivery. Include your order number in your message, and we will assist you with the exchange process.