Frequently Asked Questions

• What types of gifts are included in the Ramadan & EID Gifts collection?

  Our Ramadan & EID Gifts collection includes elegant Quran collections, thoughtful presents, Islamic wedding gifts, bridal gifts, anniversary gifts, and personalized gifts. Each item is carefully curated to celebrate the spirit of Ramadan and EID.

• How long does it take to receive my order of Ramadan & EID gifts?

  As our items are handmade, the current turnaround time is typically 7-8 working days from the date of your order. Once shipped, you will receive updates through text message and WhatsApp. Ready-made gift sets are usually shipped out within 48-72 hours.

• Are there any customization options available for the gifts?

  Yes! We offer personalized gifts that allow you to add a unique touch to your celebrations. These custom gifts provide a heartfelt way to express your sentiments on this special occasion.

• What should I do if there is an issue with my gift order?

  If you experience any issues with your order, please contact us within 7 days of delivery at support@hadiyahgifting.com, including your order number. After this period, we are unable to offer any returns or exchanges.

• Do you ship internationally for the Ramadan & EID Gifts?

  Yes, we offer worldwide delivery to over 180 countries. Please note that international delivery may take up to 10-12 working days, and shipping costs vary based on the weight and size of the item.

• What is your return policy for the Ramadan & EID Gifts?

  Due to the handmade nature of our products, we do not offer refunds or exchanges on personalized items or items containing food goods, health products, clothing, beauty products, or downloadable products. For all other items, they must be unused and in their original packaging to be eligible for a return.

• How can I ensure my order is delivered to the correct address?

  It is essential to provide the full address, including postal code, at the time of ordering. We cannot take responsibility for non-delivery due to incorrect addresses. Please double-check your details before completing your order.

• Are gift wrapping options available for the Ramadan & EID Gifts?

  Currently, we do not specifically offer gift wrapping services. However, each item in our collection is beautifully crafted to ensure that your gift is special and ready for giving.