Frequently Asked Questions

• What types of gifts are included in the Ramadan & Eid Best Sellers collection?

  Our Ramadan & Eid Best Sellers collection features a curated selection of best-selling Islamic gifts, including elegant Quran sets, stunning home decor, and thoughtful presents that resonate with the spirit of giving. Each item has been handpicked for its quality and significance, making them perfect for celebrating these blessed occasions.

• Can I return or exchange items from the Ramadan & Eid Best Sellers collection?

  Unfortunately, we do not offer refunds or exchanges on personalized products. However, if you have concerns regarding an item that is defective or damaged, please contact us at support@hadiyahgifting.com within 7 days of delivery to arrange an exchange.

• What is the turnaround time for orders placed from the Ramadan & Eid Best Sellers collection?

  As all our orders are handmade to our customers' specific needs, the current turnaround time is 7-8 working days from the date of order. Ready-made gift sets and non-personalized items typically ship within 48-72 hours.

• Do you offer international shipping for the Ramadan & Eid Best Sellers collection?

  Yes, we offer worldwide delivery and cater to over 180 countries. Please note that international shipping can take up to 10-12 working days, and the shipping cost varies based on the weight of the items.

• Are there any additional fees for international orders?

  Yes, any potential import tax, duty, or customs fees are the responsibility of the buyer. If these fees are not paid and the items are returned to us, the costs will be deducted from your refund amount.

• How can I track my order from the Ramadan & Eid Best Sellers collection?

  Once your order is shipped, you will receive updates via text message and WhatsApp. You can also check your order status through your account on our website.

• What do I do if I provided the wrong shipping address?

  We accept no responsibility for non-delivery of orders where the full address, including the postal code, is not quoted correctly. Please double-check your address during checkout, and if you notice an error, contact us immediately at support@hadiyahgifting.com.

• How can I ensure the gifts I order are suitable for the recipients?

  To choose the perfect gifts for your loved ones, consider their personal tastes and preferences. Our collection features a diverse range of items that vary from elegant to heartfelt, ensuring there's something for everyone to celebrate the blessings of Ramadan and Eid.