Frequently Asked Questions

• What types of items are included in the Gourmet Luxe hampers?

  The Gourmet Luxe hampers include a carefully curated selection of high-quality treats, showcasing the finest ingredients for an indulgent experience. Each hamper is designed to delight the senses and make a memorable gift.

• Can I personalize my Gourmet Luxe hamper?

  Currently, our Gourmet Luxe hampers are not customizable. However, they are elegantly packaged and ready for gifting, making them ideal for any occasion such as birthdays, corporate events, or celebrations.

• What is the turnaround time for shipping the Gourmet Luxe hampers?

  As our Gourmet Luxe hampers are handmade, the current turnaround time for shipping is 7-8 working days from the date of order. For ready-made gift sets, shipping usually occurs within 48-72 hours.

• Do you offer refunds or exchanges on the Gourmet Luxe hampers?

  We regret to inform you that we do not offer refunds or exchanges on personalized products, including the Gourmet Luxe hampers. If there are any issues with your order, please contact us within 7 days of delivery at support@hadiyahgifting.com.

• How will I know when my Gourmet Luxe hamper has shipped?

  Once your order is shipped, you will receive notifications via text message and WhatsApp regarding your order updates, ensuring you are kept informed about the delivery process.

• What international shipping options are available for the Gourmet Luxe hampers?

  We offer worldwide delivery for our Gourmet Luxe hampers, catering to over 180 countries. International shipping may take up to 10-12 working days, and please note that any import tax, duty, or custom fees are the responsibility of the buyer.

• How should I store the Gourmet Luxe hamper once received?

  To maintain the premium quality of the gourmet treats within the hamper, we recommend storing it in a cool, dry place. Enjoy the treats as soon as possible for the best taste experience.