Frequently Asked Questions

• Can I personalize my EID Gifts?

  Yes! We offer unique personalization options for our EID Gifts. You can add a special touch to your gift to make it more meaningful and memorable.

• What themes are available for EID Gifts?

  We have a variety of themes that resonate with EID traditions. You can choose a theme that best matches the spirit of your celebration or the preferences of your loved ones.

• How long does it take to receive my EID Gifts?

  As all our orders are handmade, the current turnaround time is 7-8 working days from the date of order. Once shipped, you will receive updates via text message and WhatsApp.

• Can I return or exchange my EID Gift?

  Unfortunately, we do not offer refunds or exchanges on personalized products, including EID Gifts. If there are any issues with your order, please contact us within 7 days of delivery at support@hadiyahgifting.com for assistance.

• What if my EID Gift arrives damaged?

  If your item is defective or damaged upon arrival, please contact us immediately at support@hadiyahgifting.com with your order number. We will assist you with the exchange process.

• Are there shipping costs for EID Gifts?

  Yes, shipping costs are based on the weight and size of the items. You will be responsible for paying your own shipping costs for returning items, and these costs are non-refundable.

• Do you ship EID Gifts internationally?

  Yes, we offer worldwide delivery to over 180 countries. Please note that international shipping can take up to 10-12 working days, and any import tax or custom fees will be the responsibility of the buyer.

• What if I entered the wrong address for my order?

  We accept no responsibility for non-delivery of orders where the full address, including postal code, is not quoted correctly. Please ensure all details are accurate before placing your order.